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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Willingham

Lisa Willingham

July 5, 2025

5  out of  5
rating by Lisa Willingham
"Kudos to Daniel for processing my new auto insurance, I have never, ever had such a positive experience, he deserves a bonus. I used to go through my broker to find insurance, but apparently, they did not check State Farm's rates. I am saving about $1,000 per year switching to State Farm! This is much appreciated, as my husband and I will retire at the end of the year and saving on insurance is awesome! I also applied for homeowner's insurance with State Farm. I have been with Allstate for 40 years and my rates keep going up, what's up with that? Thank you again, Lisa"
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David

July 1, 2025

5  out of  5
rating by David
"Didn’t give me a ridiculous quote for being a teenage boy In a coupe sports car"
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Alejandra Nieblas

June 28, 2025

5  out of  5
rating by Alejandra Nieblas
"Great service, fast , professional, Brian texted me back very fast and was very patient explaining everything on my insurance, my best options , thank you ."
We responded:
"Alejandra, thank you for signing up with Yesenia and our Agency! And for sharing the fast, professional & patient service you received from us. Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Richard Smith

June 27, 2025

5  out of  5
rating by Richard Smith
"Hunter and the team at Brian Stevens have service my auto and offroad sxs needs extremely well. high marks for them! definitely recommend."
We responded:
"Richard, thank you for the high marks! As always thank you for allowing Hunter and our Agency to service all of your car and insurance needs. Thanks, Brian @ Brian Stevens State Farm Insurance Agency Phoenix AZ!"
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Valerie Loving

June 27, 2025

5  out of  5
rating by Valerie Loving
"Daniel Hilger was excellent and I got the same coverage as my other company for $40/month less. Just what I needed! Thank you for the excellent service today."
We responded:
"Valerie, thank you for sharing the excellent service and great car insurance savings by switching to Daniel and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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David Silver

June 26, 2025

5  out of  5
rating by David Silver
"Dan Hilger answered all my questions with clarity and a sense of urgency."
We responded:
"David, thank you for giving a 5-star review to Daniel and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Valerie Wood

June 25, 2025

5  out of  5
rating by Valerie Wood
"I couldn’t believe how easy it was to get a quote and to sign up."
We responded:
"Thank you, Valerie! That's what we strive for... to provide a friendly & competitive quote at the pace that our customers prefer. Glad we made it smooth for you & thank you so much for your review of the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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ELENA DIDIER

June 25, 2025

5  out of  5
rating by ELENA DIDIER
"BONNIE SILK - a very loyal and honest lady at Brian Stevens' State Farm office has been "my rock" with this Agency for many years. I recently had to impose on her knowledge even when she was trying to enjoy the beautiful gift of having her first grand baby ......honestly - Bonnie is knowledgeable; and goes beyond to help the clients of Brian Stevens' Agency.....SO A BIG THANK YOU TO A VERY SPECIAL LADY and BLESSINGS ON HER RECENT GRANDBABY - A JOYFU;L OCCASION."
We responded:
"Thank you, Elena! You are 100% spot on, Bonnie is THE ROCK of our Agency! Thank you for sharing how much Bonnie cares about our you and our clients. She is 1 of 1. Thank you so much Elena for your partnership and friendship over the years. We're blessed to have you at the Brian Stevens State Farm Insurance Agency Phoenix AZ. -Brian"
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Todd Lea

June 23, 2025

5  out of  5
rating by Todd Lea
"Efficient and professional! I know State Farm has my back!"
We responded:
"Todd, thank you so much! We definitely have your back here at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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austin lambright

June 20, 2025

5  out of  5
rating by austin lambright
"Amazing people! They genuinely care about you and only want what’s best for you and your family. I recommend them to everyone! Huge shout out to Daniel and Brian. Thanks again!"
We responded:
"Thank you, Austin! We do genuinely care about our customers and it feels good when it's appreciated. Thank you for your recommending us! Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Larry Munguia

June 20, 2025

5  out of  5
rating by Larry Munguia
"Thank you for helping lower my insurance. Sure, did help. She helps for every question I asked."
We responded:
"Larry, thank you for allowing Yesenia to work with you on saving on your car insurance. Thank you for your business with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Erika Miller

June 19, 2025

5  out of  5
rating by Erika Miller
"Hunter was absolutely amazing!!"
We responded:
"Erika, thank you for sharing the amazing experience you had working with Hunter! Thank you for giving a 5 star review of Hunter and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Arturo Gomez

June 19, 2025

5  out of  5
rating by Arturo Gomez
"Muy profesional gracias por sus servicios excelentes bendiciones"
We responded:
"Arturo, gracias por sus bendiciones y por apreciar el excelente servicio al cliente de Yesenia. Brian Stevens, Agencia de Seguros State Farm, Phoenix, AZ. -Brian"
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Suzanne Wilson

June 18, 2025

5  out of  5
rating by Suzanne Wilson
"I've had nothing but good things to say for Brian Stevens agency , they always answer my questions they're friendly, they're courteous, they let me know if anything changes . I really appreciate them."
We responded:
"Suzanne, thank you for your 5-star review! We appreciate your business with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
Profile photo of Jennifer Miller

Jennifer Miller

June 18, 2025

5  out of  5
rating by Jennifer Miller
"Hunter was fantastic! He was friendly, helpful, and polite. Great customer service!! We are moving back to AZ and I’ll I had to do is make one call he took care of the rest. Thanks Hunter"
We responded:
"Jennifer, welcome back to Arizona! Thank you for sharing your experience working with Hunter. Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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James Hackney

June 18, 2025

5  out of  5
rating by James Hackney
"Thank you Yesenia Colin!"
We responded:
"James, thank you for posting a 5 Star Review for Yesenia! Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Kim Hilton

June 18, 2025

5  out of  5
rating by Kim Hilton
"Jesse did a fantastic job. Very polite and courteous on a scale one to five she was a 10 thank you State Farm and thank you, Jesse"
We responded:
"Kim, thank you for sharing the fantastic experience you had working with Yesenia! Thank you for all the years you've allowed us to serve. We appreciate you here at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Drew Reed

June 17, 2025

1  out of  5
rating by Drew Reed
"This is the worst insurance agency I've ever dealt with in my life. Customer for over 15 years. I was rear ended and my vehicle totaled at the end of October. It was not my fault. I call State Farm after the wreck and asked for help. The .agent told me,,"Not your fault you have to take care of contacting their insurance." Liberty Mutual bent over backwards to help. Six months later this agency said,"We can help." Liberty Mutual did that and went above and beyond. My daughter was injured, and the frame was bent so the truck was totaled. State Farm didn't care. Please look elsewhere for insurance."
We responded:
"Drew, I'm very sorry...not just what happened but how we made you feel. You are 100% correct - that day we failed to provide you with empathy & options to file your claim. We missed our mark. Unfortunately that day I was short-staffed & a new employee took your call (an employee who was not yet trained on customer claims assistance). That's mistake - 100% my fault. I'm sorry you did not experience the customer hospitality you've come to expect from us the last 21 years. As a small business owner, this is an opportunity for me to learn & get better (and faster) at on-boarding new employees. I do appreciate our conversations since your post & appreciate this email your wrote regarding Bonnie (our office manager), "Bonnie always treated me and my wife exceptionally well. She returns emails and has calls within a half of an hour whenever we needed anything related to insurance. I know if she has answered the phone when I called she would of gone out of her way to help me and my family out. Thanks for all that you do." Drew - thank you for recognizing the great customer service you've received over the last 21 years. Like your post implied - there is more work to be done. I agree. Bonnie, myself & my team will continue strive to make sure EVERY DAY is the best day for our customers. Thank you, Brian "
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Luke Krumtinger

June 17, 2025

5  out of  5
rating by Luke Krumtinger
"It was wonderful working with Brian. Very professional and knowledgeable. Glad I made the move to State Farm!"
We responded:
"Luke, thank you for your 5 Star review of the Brian Stevens State Farm Insurance Agency Phoenix AZ. Welcome to our State Farm Agency! -Brian"
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Theresa Esparza

June 17, 2025

5  out of  5
rating by Theresa Esparza
"Thanks to Brian and Hunter for making this an easy process from the start!"
We responded:
"Theresa, thank you for sharing your easy experience working with Hunter. We appreciate you here at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Ebed Coronado

June 15, 2025

5  out of  5
rating by Ebed Coronado
"Great service and attention, from the first contact, Yesenia provided me with excellent and professional customer service, she explained my options and made the process really easy. Keep up the good work guys!!"
We responded:
"Thank you, Ebed! Yesenia prides herself on great service & attention. Thank you for sharing! Appreciate you here at the Brian Stevens State Farm Insurance Agency Phoenix AZ. -Brian"
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Jackie Fountain

June 13, 2025

5  out of  5
rating by Jackie Fountain
"I appreciate all my questions being answered, and how quick that you were to return phone calls. It was an easy process to transfer services."
We responded:
"Jackie, thank you for complimenting Daniel on the smooth process in transferring your insurance policies to our Agency. Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Madie Curtis

June 13, 2025

5  out of  5
rating by Madie Curtis
"I worked with Ysenia over the phone and she was very helpful and pleasant to speak to!! She was able to answer all my questions and get everything switched over for me (:"
We responded:
"Madie, thank you for sharing the positive and pleasant experience working with Yesenia! Thank you for your business with Yesenia and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Noel Marshall

June 12, 2025

5  out of  5
rating by Noel Marshall
"Mr Tyler was very sweet and kind from the moment he answered the phone. Mr Tyler assisted me with a policy that works perfect for me. Thank you again Mr Tyler."
We responded:
"Noel, thank you for sharing your positive experience working with Tyler. Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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casey cupps

June 11, 2025

5  out of  5
rating by casey cupps
"Rep Hunter Dewey has been quick, efficient, helpful and friendly! He has made a move from our of state easy!"
We responded:
"Casey, thank you for choosing to transfer your insurance to our Arizona Insurance Agency and allowing Hunter to help you. So glad you shared it was a quick & efficient experience! Welcome to Arizona from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"