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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Fountain

June 13, 2025

5  out of  5
rating by Jackie Fountain
"I appreciate all my questions being answered, and how quick that you were to return phone calls. It was an easy process to transfer services."
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Madie Curtis

June 13, 2025

5  out of  5
rating by Madie Curtis
"I worked with Ysenia over the phone and she was very helpful and pleasant to speak to!! She was able to answer all my questions and get everything switched over for me (:"
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Noel Marshall

June 12, 2025

5  out of  5
rating by Noel Marshall
"Mr Tyler was very sweet and kind from the moment he answered the phone. Mr Tyler assisted me with a policy that works perfect for me. Thank you again Mr Tyler."
We responded:
"Noel, thank you for sharing your positive experience working with Tyler. Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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casey cupps

June 11, 2025

5  out of  5
rating by casey cupps
"Rep Hunter Dewey has been quick, efficient, helpful and friendly! He has made a move from our of state easy!"
We responded:
"Casey, thank you for choosing to transfer your insurance to our Arizona Insurance Agency and allowing Hunter to help you. So glad you shared it was a quick & efficient experience! Welcome to Arizona from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Matty B

June 7, 2025

5  out of  5
rating by Matty B
"I recently moved to Arizona from Washington State and was required to move my insurance to a local agent. Hunter Dewey from Brian Stevens office made the transition seamlous and communicated options/changes very well."
We responded:
"Matty B, thank you for choosing to transfer your insurance to Arizona and allowing Hunter to help you. Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Lo Gonzalez

June 6, 2025

5  out of  5
rating by Lo Gonzalez
"I recommend this place to anyone who wants to get a quote for car or home insurance. The customer service is very nice, especially Yesenia. She was very kind and helped me with the entire process of insuring my vehicles."
We responded:
"Lo, thank you for recommending Brian Stevens State Farm Agency for anyone who wants a quote for their car or home insurance. We appreciate it! And thank you for your kind words about Yesenia. She appreciates it too! Thank you for your business. -Brian"
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Drew Reed

June 6, 2025

1  out of  5
rating by Drew Reed
"This is the worst insurance agency I've ever dealt with in my life. Customer for over 15 years. I was rear ended and my vehicle totaled at the end of October. It was not my fault. I call State Farm after the wreck and asked for help. The .agent told me,,"Not your fault you have to take care of contacting their insurance." Liberty Mutual bent over backwards to help. Six months later this agency said,"We can help." Liberty Mutual did that and went above and beyond. My daughter was injured, and the frame was bent so the truck was totaled. State Farm didn't care. Please look elsewhere for insurance."
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Jose Chavez

June 5, 2025

5  out of  5
rating by Jose Chavez
"Hunter was awesome! Very informative and quick response on the quotes and processing my bundle Insurance."
We responded:
"Jose, thank you for taking advantage of our State Farm Insurance bundling discounts & savings. Appreciate you sharing your awesome experience with Hunter. Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Michael Shepard

June 4, 2025

5  out of  5
rating by Michael Shepard
"Yesenia was awesome to work with and helped me adjust my coverage in a timely manner."
We responded:
"Michael, thank you for sharing the awesome experience you had working with Yesenia! Thank you for the opportunity you've given us at the Brian Stevens State Farm Insurance Agency Phoenix AZ. -Brian"
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Joseph Yannuzzi

June 3, 2025

1  out of  5
rating by Joseph Yannuzzi
"Brian Stevens State Farm Insurance Agency has covered my car and home since 2023, however recently they sent me a notice that they will no longer provide insurance for my home and cancelled my coverage. I always thought that purchasing home insurance was to cover any unanticipated costly events we may encounter as a homeowner, but paying hundreds or thousands of dollars a year for such coverage is little more than a scam. Yesterday, an agent casually told me that because I was paid for a costly electric Sundowner Awning that was completely destroyed in a storm of high winds and rain that my coverage wouldn't be renewed. It was that easy and dismissive! The agent even went so far as informing me that my prior insurance company USAA paid me a small claim in 2018 when our refrigerator broke down and incredibly that also played a role in their decision not to renew...what the hell does another company have to do with anything? Isn't it for these unfortunate events that we pay an insurance company to cover us in the first place? Unfortunately, as fate would have it, I am also in the process of selling my home and now I have to explain to my realtor and mortgage company that my homeowner's insurance is no longer valid, and I have to pause the sale of my home until I can find another carrier to cover me. Homeowners beware! Like a good neighbor State Farm is NOT always there!"
We responded:
"Joe, we spoke to your wife regarding the underwriting decision. We did not hear from you regarding this matter. Per our conversation with Jill, she agreed that State Farm covered your prior loss, and understood how claim frequency affects future insurance. She even appreciated that we offered other insurance options to secure new insurance. I'm sorry that State Farm was unwilling to continue the insurance risk moving forward. We take our clients concerns seriously & empathize with each situation. Our goal is to always provide insurance options for our clients & keep them in a position of strength. -Brian"
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mounika rao

June 3, 2025

5  out of  5
rating by mounika rao
"Great team. Always helpful and quick responses."
We responded:
"Mounika, thank you commenting on the great team we have here at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Joey Del Sordi

June 2, 2025

5  out of  5
rating by Joey Del Sordi
"Was under a lot of pressure regarding car insurance, not only did Hunter give me the best rate I’ve had in years, he was also extremely helpful, and informative. He thoroughly explained everything to me and was beyond polite & attentive. I would recommend Hunter to any one including family members."
We responded:
"Joey, thank you so much for sharing the great experience you had working with Hunter. So glad we can give you a great insurance rate and save you money on your insurance premiums. Thank you for recommending Hunter and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Thomas Turner

June 2, 2025

5  out of  5
rating by Thomas Turner
"Customer service is terrific with rates that can’t be beat. Hunter was extremely helpful and quick to respond with answers for all my questions. The process to switch over for our prior insurer couldn’t have been simpler."
We responded:
"Thomas, thank you for sharing the positive & efficient experience working with Hunter. Thank you for switching your insurance & saving money with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Mallory Gilbert

June 2, 2025

5  out of  5
rating by Mallory Gilbert
"Have been with Brian Steven’s for years. Recently bought a new car and updating the policy was a breeze!"
We responded:
"Mallory, congratulations on your new car! Thank you for allowing us to help make your vehicle change a breeze! Appreciate your business with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Esther Leng

June 2, 2025

5  out of  5
rating by Esther Leng
"Easy to call in, the staff are nice, patient, and professional. A great company, would highly recommend it!"
We responded:
"Esther, thank you for your 5-star review & recommending the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Jerry Hutson

May 30, 2025

5  out of  5
rating by Jerry Hutson
"I worked with Yesenia. She was professional, courteous, and efficient. Followed up immediately after our conversation. Thank you!"
We responded:
"Jerry, thank you for sharing your experience with Yesenia's professional, courteous & efficient manner in setting up your new insurance. Thank you for your 5 Star Review of Yesenia and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Mike Wolfe

May 29, 2025

5  out of  5
rating by Mike Wolfe
"This office is awesome, process was super quick and simple and they were able to save me some money for auto and home insurance. Thank you for the great support Hunter Dewey!"
We responded:
"Mike, thank you for sharing how awesome Hunter Dewey was in switching & saving you money by switching your insurance to the Brian Stevens State Farm Insurance Agency Phoenix AZ. Thank you for your business! -Brian"
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Timothy Kiambati

May 29, 2025

5  out of  5
rating by Timothy Kiambati
"Fastest service I have ever received from an insurance agency. Thanks to Yesenia Colin!"
We responded:
"Timothy, thank you for sharing the fast insurance service you received from Yesenia! Much appreciative of your review of Yesenia and the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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NAomie O

May 28, 2025

5  out of  5
rating by NAomie O
"It all started with a text message from Daniel. He is a great help to saving us money. I appreciate how easy it was to switch our auto insurance. Thank you for your professionalism."
We responded:
"NAomie, thank you for sharing how easy it was to switch & save on your auto insurance with Daniel. Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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david rodriguez

May 28, 2025

5  out of  5
rating by david rodriguez
"Mi experencia con la agencia de Brian Stevens siempre a sido positiva con las polisas de seguro y ahora que me e mudado y necesitado rastrear unos reembolsos han respondido de igual manera. La srta Yesenia en una forma efeciente y profesional me asistio con ese ultimo detalle de reembolso. Recomiendo a la agencia de Brian Stevens para vuestra necesidades de seguro"
We responded:
"David, gracias por compartir tu experiencia positiva trabajando con la Srta. Yesenia. ¡Agradecemos tu reseña de 5 estrellas en Google! ¡Muchísimas gracias por recomendar a Brian Stevens de State Farm Insurance Phoenix, AZ! -Brian"
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Antonio Bersani

May 26, 2025

5  out of  5
rating by Antonio Bersani
"I was very positively surprised by the completeness of the information i received, in a very short period of time. Daniel has done a great job, in contacting me to check my interest in StateFarm proposal first and then in explaining the details of the policies. Extremely satisfied of the whole process. Very competitive prices for the bundle of my policies."
We responded:
"Antonio, so great to hear you were satisfied with the process of switching your insurance policies to Daniel. Thank you for your business from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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The Thick Crust Doughboys

May 26, 2025

5  out of  5
rating by The Thick Crust Doughboys
"Great service. I recently had the pleasure of dealing with Yesenia Colin for the purposes of setting up auto insurance. Yesenia was polite, professional and knowledgeable - a pleasure to work with. Definitely five stars!"
We responded:
"Thank you for sharing the polite, professional and knowledgeable experience you received from Yesenia. Welcome to the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Stephanie Christensen

May 19, 2025

5  out of  5
rating by Stephanie Christensen
"Daniel made it super easy!"
We responded:
"Stephanie, thank you for sharing how easy Daniel made it for your to switch and save your insurance with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Evelyn Stansbarger

May 15, 2025

5  out of  5
rating by Evelyn Stansbarger
"It was a pleasure working with Yesenia today. She was able to provide me the coverage needed and more..."
We responded:
"Evelyn, thank you sharing the pleasure of working with Yesenia. Thank you for your business over the many years you've been with the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"
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Derek Howard

May 13, 2025

5  out of  5
rating by Derek Howard
"As always, great, professional and friendly service - 5 stars !!"
We responded:
"Derek, thank you for giving us a 5 star review for our professional & friendly service. That's what we strive for! Thank you from all of us at the Brian Stevens State Farm Insurance Agency Phoenix AZ! -Brian"